Production + Shipment
Most work is made-to-order. For jewelry, please allow 2-5 days for production and shipment.
For weavings, please allow 2-5 weeks for production and shipment.
All shipping is through USPS. Most jewelry is sent via USPS First Class mail (1-3 business days). Ceramic jewelry and weavings will be sent via USPS Priority Mail (1-3 business days).
International orders are also sent via USPS. Shipping time will vary by country. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
If for some reason you are unhappy with your purchase, I gladly accept returns and exchanges of unworn items.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Return postage is the responsibility of the buyer.
Custom orders and weavings are NOT RETURNABLE.
Please send an email to info@ehstern.com or fill out the form on the CONTACT page to inquire about a return or exchange.